Sally Ann Aversano, CRP, CMC, CPM
Chief Operations Officer & President
Ms. Aversano began her career in the transportation and relocation industry in 1981 when she joined a commercial moving company in New York City as an Office Manager. As Ms. Aversano’s knowledge and experience of the business grew, so did her realm of responsibilities. In 1983, Ms. Aversano was charged to open two new branch locations for her firm in New Jersey and Georgia. After the successful launch of these two locations, Ms. Aversano was promoted to General Manager where she built a reputable portfolio of prominent clients. In 1991, Ms. Aversano joined Victory Van Lines, a large agent for United Van Lines in the northeast to expend her knowledge into broader aspects of the relocation industry. Ms. Aversano’s position in the company quickly advanced from the Associate Operations Manager for Household Goods Relocations to a Senior Associate of National Accounts.
Kelly Monda-Smith, CRP, CMC, CPM
Ms. Smith started her career in the transportation industry in 1992 as a Reservation Specialist for Ryder System, Inc. where she assisted rental customers with move planning and rental needs. In 1992, Ms. Smith was promoted to the position of Senior Customer Service Specialist where she was responsible for providing direct assistance and support to truck rental and leasing clients that were experiencing mechanical and related issues with their vehicle. With a solid understanding of the truck rental and leasing business, coupled with her secondary educational background in business and accounting, Ms. Smith was quickly promoted to the Accounts Receivable department where she was responsible for auditing and processing invoices for national account customers.